Friday and government holiday will be off (closed) no orders will be processed during holiday but our online shop will be open 24/7 including holidays. Office is open from 9am to 5pm.
- The product will be delivered at your address within 1-5 days in Dhaka City except the weekly or government holidays and for the outside of Dhaka will be 3-8 days product delivery time, but some cases will be longer duration for product delivery. Product delivery duration may be extended 1-3 days, if the product is unavailable in stock out or due to unusual circumstances.
- All the products will be included VAT as per Bangladesh Government rules.
- The shipment will be made through our deliveryman in Dhaka City and outside of Dhaka will be via Courier Service.
- Cash on delivery service is available only Dhaka City
Product ordered via vendor account that product delivery will ensure by vendor/seller own arrangement. The authority of Online Marketplace is not liable for any vendor account’s ordered product delivery or other thing what would be from vendor account.
Free Shipping: No shipping charge will come, if purchased above tk. 5000 (five thousand )
100% refund will be made:
- Complain have to log with 48 hrs via this online via email firstname.lastname@example.org
- If the product was not delivered at all
- If the wrong products were delivered that includes wrong colors, shapes or sizes.
- If Broken products.
- Product will have to send our office by the customer own arrangement
- No refund will be made just because you changed your mind after securing an order.
- 100% Money back will be made to customer within 7 days after logged complaint. Our team will contact you after getting complaint and solve the problem as soon as possible.